COVID-19

Due to the shelter-in-place order in the Bay Area we have temporarily disabled our online booking link.

 

As of now there is no definitive opening date for Phase 3 businesses in Alameda County, we are in touch with the Mayor of Albany and he anticipates it to be 2 to 3 weeks from June 26th. We would greatly appreciate it if you would take the time to read this information, so as to understand some of the changes being made when you will be visiting us next. If possible, please follow us and stay tuned through our social media:

INSTAGRAM

FACEBOOK

We will also update this page with new information as we receive it

Once we have the OK re-open we will contact clients with existing or previously cancelled appointments in the order they were booked, then move on to the waiting list. After that online and phone appointments will be readily available.

We have already modified the booking schedule and operating hours to allow for social distancing during appointments and allow no more than 2 stylists to work at a time.

 

Our staff will be taking the following precautions to protect everyone in the shop:

  • You must have no symptoms of Covid-19 in the last 14-days. You must not have had contact with anyone exhibiting Covid-19 symptoms in the last 14 days.

  • We will waive the 24-hour cancellation period, but please remember that last minute cancellations directly impact each stylists income after a prolonged period of unemployment.

  • All people inside the salon are required to wear masks at all time, including in the restroom.

  • Upon arriving please call the Front Desk and wait in your car or on the patio outside the shop. As soon as your stylist is ready they will greet you outside.

  • A touch-less thermometer will be used to quickly check your temperature before entering the space.

  • Only one guest per stylist will be allowed at the appointment unless medically needed attended is needed.

  • Eating and drinking will be not be allowed in the shop at this time.

  • Touch-less payment through Square is preferred, clients will not need to sign for services, but gratuity will have to be communicated to the Front Desk during check out. Cash and checks are still welcome.

  • Retail items will be handled and bagged by the Front Desk or your stylist to prevent cross contamination.

  • Despite all these changes to our business we will NOT be increasing our service prices or charging for the PPE we have purchased. We have chosen to invest heavily to protect our staff and clients. 

  • Lastly, please be patient with our staff during this transition. We are doing our best to anticipate issues during the re-opening, but sudden changes may occur that are out of our control due to Covid-19 related incidents or childcare issues.

We look forward to returning to the salon soon!

In the meantime, visit our online store to grab your favorite products or an eGift Card for future use - we miss you all!

© 2020 by RadBecca