WELCOME
Raven & Rose is an Eco-friendly shop serving the community in a fun and welcoming environment. Our emphasis is on custom hair color, precision hair cutting, specialized hair treatments with sustainable products, and personalized service. We strive to provide a relaxing space for our clients and a venue to promote creativity, passion, and inspiration for our stylists.
Curbside pickup available for online sales
SERVICES
HAIRCOLOR.
Single Process Color
Partial Highlight
Full Highlight
Bleach & Tone
Balayage/Ombre
Creative Color*
$110 - $130+
$135 - $160+
$175 - $195+
$250 - $300+
$165 - $200+
$350 - $450+
*Consultation required for Creative Color*
HAIRCARE.
Long Haircut
Pixie/Bob Haircut
Short/Barbering
Children (10 & under)
Olaplex Treatment
$70 - $100+
$70 - $100+
$60 - $100+
$55 - $80+
$30+
STYLING.
Blowout
Updo/Formal Style
Bridal Styling*
Keratin Treatment
$65 - $80+
$95 - $150+
$250+
$250 - 400+
*Consultation required for bridal appointments
>> Prices are subject to change and may vary depending on the length/density of hair and complexity of the service <<
PRODUCTS
We are an Eco-conscious salon utilizing Davines and Aveda professional hair color, shampoos, conditioners and styling products as well as offering a selection of retail items. Choosing environmentally friendly products and socially responsible brands are essential to our mission of maintaining harmony with our planet and community.
Davines: Founded in 1983 by the Bollati family, their focus is on crafting quality products that are scientifically engineered for effectiveness and express their distinctive style and spirit. As a B-Corp company, Davines makes everything with special attention to and respect for our environment. Many products are still grown and produced in the family-owned facility in Parma, Italy.
Olaplex: bond-building and protection system for compromised hair.
Keratin Complex: smoothing services delivering the versatility of smoother, healthier-looking hair that can be styled wavy or straight as desired by infusing hair with high concentrations of keratin to strengthen and fortify the hair (formaldehyde free).
Pulp Riot: vegan, direct-dye, vivid hair colors that provide a rainbow of options for hair without ammonia.
Imaginary Authors: bespoke unisex fragrances that evoke compelling story lines peppered with intriguing twists. These are scents to curl up with, to share with friends, to take with you wherever you go, and to return to again and again for a uniquely transcendent experience.
Malicious Women Co: custom blended, extra fragrant, apothecary style candles, diffusers, and room sprays... Labeled for every malicious occasion.
Viral Colorditioners: color depositing conditioners stop color from fading, keeping hair color bright and fresh while repairing hair at the same time. No other brand has our patented technology, depth of color deposit and breadth of choice of vivid and pastel colors with built-in BondFix Bond Rebuilder.
STYLISTS
I'm Noel, the owner of Raven and Rose. My goal is to provide excellent styling, personalized service, and a positive experience to everyone who walks through our doors. I want you to look *and feel* your best when you head back out into the world after a pampering visit with us.
Raven and Rose reflects the values, sense of community, and creativity of our unique Solano neighborhood. We strive to be a good neighbor and are a safe, welcoming space for our whole community. We use sustainable products, support other local businesses and nonprofits, and give our stylists benefits that are are rare in the industry.
My career spans more than twenty years in the Bay at high concept salons, new age barber shops, and neighborhood salons. I pulled the best parts of these diverse experiences together in Raven and Rose.
I'm dedicated to my wonderful clients, all the dogs everywhere, and making my corner of the street a great place to be.
Ami is an East Bay native and has loved being a hairstylist for over fifteen years. They grew up in the beauty business during the 80s at their uncle’s salon in Vallejo, spending hours listening to glamorous older ladies gossip under the hooded dryers. As a mother and a seasoned stylist, they emphasize the importance of self-care and values collaborating with clients to help them achieve their hair dreams with a creative, yet analytical approach. Their favorite haircuts are the pixie, the shag, the bob, and variations of the mullet. Ami loves working with wavey and curly hair, and has a thing for balayage and the most natural looking highlights. When They're not doing hair, Ami is spending time with their three kids, writing, keeping bees, or coaching people about life and parenting.
Cecilia has been a hairstylist throughout the Bay Area for 20 years. Her passion for cosmetology started at a young age, her very first client was her doll and eventually a middle school friend. As a hairstylist she organized her very own community event for Locks of Love where she did over 100 haircuts to donate the hair for children suffering long term medical hair loss. Cecilia enjoys cutting all different types of hairstyles as well as doing color, highlights, and balayage. She is passionate about her career and attends classes to learn new cutting and coloring techniques to further her education. In her spare time she enjoys traveling around the world, learning about different cultures, and trying new cuisines.
IG: @lovelyhairbycecy
This is Patty, our new senior stylist. We couldn't be happier to have this long-time Solano Street denizen bring her talents to Raven and Rose! Patty loves to help her clients thrive with cuts and color that reflect their vibrant inner style. She trained at the Aveda Institute and specializes in precision cuts, bleach, and dimensional color. When she's not giving expression to your inner beauty, you might bump into her enjoying local arts, food, or multi-cultural events in the neighborhood.
Jessica is the newest addition to the Raven and Rose team. She has a passion for vivid color, sun kissed balayage, and blonding services. She loves giving life to thin and fine hair as well as layered cuts! Jessica has never met a stranger, and she chose to launch her career with Raven and Rose because of our close-knit community. When she’s not making friends and beauty magic at the salon, this Albany local enjoys visiting playgrounds with her young daughter and finding new plants to add to her home jungle.
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What are your COVID-19 protocols?Please visit our Coronavirus webpage for the latest information on how our team is providing increased sanitation and disinfection in the salon.
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How Accessible Is Your Shop?Physical Accessibility: Outside the storefront, there are 3 steps to a patio-like platform where our door is. There is a sloped area from the sidewalk to the platform a little east of our door, in front of Cafe Raj. The slope is a little steep -- manual wheelchair users may have to work a little hard to get up the slope. Our door and entrance is wheelchair accessible, with a ½”-¾” metal lip for the doorframe. The shop has flat, smooth tiled floor, with some ergonomic mats around the salon chairs and a rug in a seating area near the front door. The salon chairs spin, and raise and lower, so transferring from wheelchair to chair is made easier. We can also move chairs to cut/bleach/dye/etc your hair in your wheelchair. The shampoo bowls/chairs are not mobile, and are reclined. We can help you transfer from wheelchair to shampoo chair and help you get up, but unfortunately we cannot shampoo your hair in your wheelchair. We have storage space near our front door for wheelchairs, walkers, scooters, canes, crutches, and other mobility aids if you do not need them during your appointment. Our bathroom is not wheelchair accessible. If you are an ambulatory wheelchair user, and can walk 3 feet, you can wheel to the door and get up to use the bathroom, but unfortunately it is too small to maneuver a wheelchair in the bathroom. There is a handle to assist with getting up from the toilet. Fat Accessibility: Our shampoo chairs are 19” wide at the seat, between armrests. The armrests are not removable or adjustable unfortunately. Our salon chairs are also 19” wide at the seat and the arm rests are attached along the entire side of the chair. They are not removable or adjustable either. Sensory Accessibility: Our salon is not scent-free and unfortunately the lines of products we carry make no scent-free products. Scents are sometimes strong and sometimes mild -- it’s unpredictable. Strong scents tend to linger for around 3-5 minutes and then dissipate. We have two fans on either side of the salon and have our doors open in the front and back. We play a variety of music throughout the day on speakers in the salon, ranging in style. Feel free to bring earbuds/earplugs. If you have ear defenders or noise-cancelling headphones, we will wrap them in cling/plastic wrap (if you are getting color/bleach/dye), and we will need you to take them off when applying the product, or cutting your hair. There are various other sounds in the salon throughout the day, including but not limited to: * Conversations between stylists, clients, and the receptionist * Blowdryers of various volumes * Laundry machine (does a little song when finished washing and drying, chimes when turned on and off -- dryer tends to squeak a bit) * Fans -- they make a soft, low humming noise * We are by a busy street, so there may be cars revving up the street and conversations of passersby, or dogs barking * Our chairs are made of pleather with plastic coverings on the back. * Our capes are made of a slippery material that makes a “ssk ssssk” sound * We have soft lighting, some bulbs are fluorescent but most are not. * You are welcome to listen to your own music during your appointment. Deaf/HoH and Blind/VI Accessibility: The shop is long and skinny, with salon chairs placed both to the right and the left, and the ergonomic mats around them. We recommend having your stylist guide you to your chair, simply because there are a lot of obstacles and other stylists and clients moving around. We currently do not have any stylists that are fluent in ASL. We are happy to communicate through whatever means are easiest for you with that in mind. The music we play varies in volume, so at times it may be more difficult to hear your stylist or another person. If that is the case, we can easily lower the volume of the music, or turn it off for your appointment. If you have any access needs or questions, please don’t hesitate to email us at hello@ravenandrosehair.com or call us (if that is accessible to you) at 510-529-4790. If we are missing any accessibility info, also let us know and we will add it!
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What is Green Circle?Raven & Rose has joined the Green Circle Salon family. We have committed to changing the impact of the beauty industry on the environment to recover and repurpose beauty waste ensuring that we can help keep people and the planet beautiful. A $2 Environmental Stewardship Fee (ESF) is included in all services. This small contribution allows us to participate in North America’s only salon recycling program which recovers and repurposes up to 95% of resources that were once considered waste materials such as hair, leftover hair color, foils, color tubes, aerosol cans, paper and plastics. The ESF also supports further green changes in our business such as upgrading to LED light fixtures, water saving nozzles, and low-flow toilets.
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What Products Do You Carry?We use Aveda professional hair color, shampoos, conditioners and styling products as well as offering a selection of Davinesretail items. Choosing environmentally friendly products and socially responsible brands are essential to our mission of maintaining harmony with our planet and community. Supplemental brands carried are Olaplex: bond-building and protecting additive for hair color services; Keratin Complex smoothing services: delivering the versatility of smoother, healthier-looking hair that can be styled wavy or straight as desired by infusing hair with high concentrations of keratin to strengthen and fortify the hair semi-permanently (formaldehyde free); Pulp Riot: vegan, direct-dye, vivid hair colors that provide a rainbow of options for hair without ammonia. We also carry an assortment of Imaginary Authors bespoke unisex fragrances that evoke compelling story lines peppered with intriguing twists and Malicious Women Candles: hand poured, custom blended, 100% soy, extra fragrant, apothecary style candles with 45-hours of burn time.
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PaymentWe accept cash, check, all major credit cards, Apple Pay, Samsung Pay, and Google Pay for products and services.
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GratuitiesTips are always appreciated and may be tendered via cash, check, or credit card.
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ParkingThere is un-metered 90 minute street parking on Solano Avenue and all day spots located on adjacent side streets, subject to monthly street sweeping. Please allow an extra 15-minutes to locate parking.
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CancellationsYour appointment time is reserved especially for you. To avoid a 100% cancellation fee, please let the salon know at least 24 hours in advance if you need to reschedule or cancel your appointment. We understand that “life happens”, and when it does, we will do everything we can to fill a last-minute cancellation. If we are unable to fill your reserved appointment time with another client, we will ask you to pay the entire cost of the service booked which may be applied towards a rescheduled appointment. What if you are running late? We allow for a 10-minute grace period during your appointment. If you are running behind please call and let us know so we can plan accordingly - leave a voicemail or shoot us an email if no one is immediately available at the Front Desk. Any excessive tardiness over 10-minutes may result in a rescheduled appointment, a no-show fee, and we cannot guarantee your service will be performed after the grace period. (Please allow time to find adequate parking prior to your service). If our Front Desk has to call to inquire about your location during the appointment time this may be considered a no-call/no-show, the cancellation fee may be charged, and the balance will not be applied towards future services.
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Service AdjustmentsWe want you to be delighted with your service. If you are not happy we want to make it right! Here is the process: Let us know within two weeks of your initial service either by calling or emailing us. We'll likely offer you a "redo" by the same service provider to tweak the service to your liking, free of charge. If you feel that the original service provider will not be able to correct the service to your liking, we will try to schedule you with another service provider free of charge. In exceptional cases we may offer you a refund if you do not wish to have the service redone.
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DepositsAll clients must provide a credit/debit card for services, your information is stored securely by Square Software in a PCI compliant system. We require this information to ensure the 24-hour cancellation policy is respected for the sake of our Stylists schedule. Thank you!
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ExchangesWe pride ourselves on carrying quality haircare products, making recommendations that will work best for your needs. If after purchasing a product you find that you are not satisfied, within 30 days of your original purchase, we will exchange as follows: We must have a record of your purchase within our computer system or you must have your original receipt. Hair products may be exchanged for any other retail product or for in store product credit. We do not refund cash for returns.